CSG Help Center

For answers to frequently asked questions about CSG membership, submissions, grading and more, scroll below. To contact CSG Customer Service, click here.

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CSG Website

Encapsulation FAQs

Why is my holder slightly thicker?

CSG uses a slightly thicker version of its standard holder for odd-sized cards that require a custom inner sleeve to be held securely in place. This holder does not qualify as a “thick” card holder as it is only slightly thicker than our standard holder. CSG uses this holder at its sole discretion for no additional fee.

Why is my card holdered with an inner plastic sleeve?

Small and odd-sized cards may be holdered with an inner plastic sleeve inside the CSG holder to ensure they are protected and stay securely in place. The inner sleeves that CSG uses are custom made to fit the exact dimensions of the holder.

Still not finding an answer? Contact CSG Customer Service at 1-888-CSG-GRADE, 1-941-361-1950 or [email protected].

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