CSG Help Center

CSG needs a declared value to insure cards while they are at our facility. A card’s value also determines the CSG grading tier. Since CSG guarantees the authenticity and grade of cards that it certifies, it charges a higher fee for more valuable cards.

Good resources for determining the value of your cards are completed eBay auctions and the posted prices of large sports card dealers. CSG does not assign values to any cards.

Turnaround times reflect the average length of time that we think it will take to complete a submission received today under a given grading tier or service. Turnaround times for individual submissions can vary based on a variety of factors including whether the submission form was completed properly, the submission was packaged correctly, the collectibles require additional research and other reasons.

We strive to provide the most up-to-date turnaround time estimates on our website. For current turnaround times, please visit CSGcards.com/Services.

Instead of submitting cards directly to CSG, some collectors prefer to join a group submission. Group submissions are conducted by CSG Authorized Dealers who are also approved as CSG Group Submitters. These approved CSG Group Submitters aggregate cards from multiple submitters into one submission.

Only approved CSG Group Submitters may send group submissions. CSG Authorized Dealers who are approved as CSG Group Submitters have been vetted by CSG and have been trained in how to properly organize and package cards for submission to CSG.

CSG accepts submissions from CSG Collector members through the mail or at select shows only. CSG Collector members are not able to drop off cards at our office. CSG Authorized Dealers may drop off their cards at our office if they make an appointment. To schedule an appointment, contact CSG Customer Service at [email protected] or 1-888-CSG-4723.