New CSG Tool Lets Submitters Confirm Delivery of Their Submission
Posted on 4/30/2021
Submitters to Certified Sports Guaranty™ (CSG™) can now quickly confirm that their submission has been safely delivered to CSG's facility. The Confirm Package Receipt tool is accessible on the main page of CSGcards.com, allowing any submitter to enter their shipping tracking number to confirm that it has been delivered to CSG.
CSG will now also post the week of mail being opened by its staff to the CSG Services & Fees page. To find that useful information, visit the CSG Services & Fees page. Packages are opened by CSG personnel in the order in which they are received, with priority given to Express and WalkThrough submission identified with EX or WK on the shipping box.
Due to the extraordinary demand for the expert authentication and grading services of CSG, there has been a delay between the time a package is delivered to CSG and the time that it is visible in CSG’s Submission Tracking feature. As a result, CSG developed the Confirm Package Receipt tool to give submitters the peace of mind that their package has been safely delivered to and securely stored in CSG’s facility.
Once a package has been opened by CSG personnel, the submission’s status can be tracked through the Submission Tracking feature at CSGcards.com/account. To learn more about CSG’s multi-step grading process, click here.
CSG apologizes for the delays caused by unprecedented demand for its expert and impartial services. We are working hard to get turnaround times back to their target levels. Expert grading should not be rushed, and CSG will never compromise on the quality and integrity of its services.
For current turnaround times, click here.